"I love this place. I have now been here a few weeks. Its quiet, my neighbors are nice and the staff is great and super helpful. The space feels like home, the finishes are beautiful and they didn't skimp on the details. Just a half mile from mountain bike/ hiking trails and over the weekend I explored the 470 bikeway on my road bike."
"Love LOVE everything about living here!! All of the leasing staff is beyond helpful and gives a personal / family feeling! The amenities are almost unmatched and kept in top shape! Couldn't recommend enough :)"
"Staff has been very unfriendly. There is never a hi or hello when entering the building. Additionally, they have misplaced my packages numerous times. My most recent time I told the girl I had 3 packages and received emails to come to front desk. She said I only have one. I come back upstairs and she texts to come down she has more without even an apology. This is the third time this has happened and no one ever apologizes. If I made this mistake over and over I would figure out a better system and at least say sorry and deliver the package to the door. Additionally, we have received complaints of our dog howling when it was not him and he is too young too howel yet multiple times. Animal control was called and they figured out the dog was from another apartment and not ours. An apology would be nice for accusing as multiple times and not looking into this before emailing us multiple times. The customer service is horrible here."
"The best way to describe this apartment building is fake designer purse. It looks good from a distance but the quality is not there. I say this in each of these I get sent, the lack of soundproofing between floors is nonexistent. It doesnt help that most people are also inconsiderate. I had to move apartments due to a noise issue even though I wasn't the one who was making the noise and the current upstairs neighbor is no better. The best things about this apartment are the location, package center and balconies"
"Alexan 20th Street is amazing! They have all the amentities you could ever want! They also host amazing events! Today we had spiked hot chocolate, they did a rose bouquet bar for Valentine’s Day and more!"
"I Love Living Here!!! Great Location, Friendly office staff, and nice residents. I just resigned my lease for the 2nd time. Tara, in The office was super nice and went above and beyond to make a bad situation better even though it was not her responsibility. I would recommend!!! Thank You Tara!!!"
"Living at Alexan 20th has been a pleasure. The staff is helpful and make sure the residents feel at home. The amenities are excellent, and the few neighbors I've had the pleasure of interacting with so far have been very nice. Would recommend to anyone."
"Absolutely love living here! Right near everything you could need in downtown, safe location, and luxury living. This is hands down the best apartment complex I have lived in. There is amazing staff and amazing amenities!"
"I have lived here for almost a month and so far, it’s the BEST place I’ve ever lived. Such courteous residents...everyone seems happy and settled. No noise in my unit. The office staff have been really awesome...they even recovered a missing package that was delivered the day before I moved in! They’ve gone above and beyond to make my home feel like home. The coffee machine on the 5th floor is awesome...I’ve used every amenity in this first month and it’s been 100% pleasant. Looking forward to living here!!"
"I really enjoy living here. Everyone is very respectful, the amenities are top notch, and the location is incredible! All of the staff members have been very helpful. This is a very well run building."
"My experience here has had ups and downs. The leasing staff is pretty friendly and overall courteous. My only “down” is the neighbor beneath me has called FRP and/or DPD seven times over the course of a month. This is not anyone’s fault besides the person calling but I would’ve been more inclined to give a higher score if that issue were to be resolved more promptly."
"Great amenities, quality spaces, extremely helpful and prompt staff. I would definitely recommend this place to anyone living in the downtown Denver area. The only concern I have is the homeless that have moved right across the street from our garage. But thankfully I feel safe knowing that we have on-site officers making sure they never become and issue at our apartment."
"Love living this apartment. Maintenance is on time and available 24/7 which is a great plus! Couldn’t be more satisfied! Front office always corresponds in lightening efficiency. Thanks to Art and the team."
"So far, amenities are on point, location is great and the team there is so welcoming. The whole community is great and the building is modern and brand new. Absolutely love this apartment community :)"
"Great move in experience! Everyone has been amazing and super friendly and helpful all on the very first day! :) Definitely would recommend to anyone looking for a super fun and amazing apartment community!"
"I have really loved living here - the apartment and appliances are great, the people who work here and the maintenance team are great, and I love the amenities. I also really appreciate the resident events you guys plan. My only complaints would be 1) how thin the walls are - it’s pretty easy to hear your neighbors and 2) the size of the amenities compared to the number of residents (the gym is pretty small and gets busy quickly, there are almost never spaces open in the office/workspaces). But otherwise I have really loved living here!"
"We absolutely love living here. From the front desk to the well kept facilities we truly cannot say a bad thing. The sense of community and bring the residents together really shows how much they care."
"Love this apartment. Love the montly resident events. The management team is very helpful, polite and efficient. They were able to resolve a lock out situation in 15 minutes from the minute I left a message. Work order is usually completed within a day. The apt complex makes me feel safe."
"The Alexan is in a great location with a lot of amazing people. The only reason why this isn’t 5 stars is because of the homeless population that gathers around the area. I understand that’s not necessarily the communities fault, but it is sometimes bothersome."
"I have only been here for a few days, but I already love it! I've met a lot of really cool people and I love the location. The location makes it really easy to get anywhere in downtown Denver, I have really enjoyed my experience so far!"
"The leasing staff are incredible and are great at planning community events during COVID. The apartment is gorgeous, we love our view. The amenities are great as well, love the fire pit! The residents are alright tho, some leave messes in hallways/elevators from their pets and have too much of a “party vibe”, we prefer more chill and laid back atmosphere."
"We love it here! The staff is so accommodating and the location is fantastic. It’s a beautiful complex with great amenities. We also love that community is important and the staff creates awesome events to bring the neighbors together."
"Great staff and apartments! Prices are pretty high for the amount of space you get but, other than that, I recommend this place. Location is perfect for those that like to be close to downtown but also be removed from the main action as well."
"We love living here! Management and all the employees are awesome! Alexan is situated right Downtown and it is super closed to the highway.
The building is new which is always great.
I love spending time in the gym as well as on the patio at the 5th floor."
"Love living here!! They’ve done a great job handling all the updates regarding COVID this year while providing fun, social distancing events over the last couple months. The leasing and maintenance staff are great, highly recommend this building as a place to call home!"
"At first, I wasn't that excited about touring here. I had gotten here a little early and had to wait. After i viewed a floorplan I was ready to leave, until I saw Hannah! Hannah was the leasing agent at my last apartment complex and was awesome. I talked to her for a min and she showed me some additional floorplans, which I loved. I knew when I saw Hannah that this is the place I was supposed to live. They were so flexible with my move-in, answered my questions in a timely fashion and work with me all the way through."
"The leading staff here is very friendly and welcoming and there are always events going on. The property is always clean and has great amenities, my favorite being the coffee machine in the business center. The fire place out by the grills is amazing and will keep you warm even on a cold night. Love living here"
"I love pretty much everything about this place except for 2 things: 1) the location. There are homeless people around and I do not feel safe by myself at night. 2) there are not enough elevators and they take forever! Living here will test your patience.. but they are very dog friendly and the units are really nice so I’ll take the trade-off :)"
"The staff is extremely friendly and reliable, no complaints! They're doing a great job with handling the increase in residents and despite a noise complaint to the apartment above me, everything is great!"
"The apartments are very nice to live in with plenty of space and the community here is awesome! The leasing agents are incredibly helpful and quick to fix any problem you may have. Plus they plan lots of fun (and safe) events!"
"Great convenient location, fun community events. Apartment has great views and is accessible via train and close to downtown. Leasing staff were so helpful, I would recommend this apartment to any friends moving to Denver!"
"From the moment my roommate and I looked into this complex we were given great support from the staff. They were extremely knowledgeable and responsive to our questions. I also have had great experiences with the maintenance staff - I made a call and they were to my apartment within 10 minutes. To top it off the amenities are great accompanied by an extremely friendly & welcoming community of residents! Love it here!"
"Pros: A wonderful place. A clean look to the apartments. All staff are friendly and helpful. Fun community events. Best apartment building that I’ve stayed in in over a decade. Any maintenance issues are fixed promptly. Alexan & 20th is always seeking ways to improve their community.
Cons: Price is on the higher side (yet still reasonable for location and amenities). Gym
Could have a few extra pieces of equipment instead of a climbing wall. Mailroom could have a little higher security (could also just be my own experience)."
"Luxury, Comfort, Convenience, and much more! This place is where it's at. This is the best place I've leased in the past 12 years! I can't say enough great things about the staff here. The units are beautiful and well thought out. The view is phenomenal. Everything is great! No complaints. I am very satisfied with my decision to move to Alexan 20th Street Station! <3"
"I moved in from out of state and Art was so helpful throughout the entire process. I always had tons of questions and he answered them and didn’t make me feel needy lol. Also my apartment itself is super nice!"
"Alexan on 20th has been amazing from start to finish. I personally moved from Boston so there were a lot of moving parts. Art has been a great point of contact that has been ready to help me at short notice. The apartment was better in person than virtual tour and I could not be happier. Thank you!"
"Alexan is a great building, especially for residents in their 20s-30s. There’s great events and staff that makes living here enjoyable. The apartments have good layouts and features. Great amenities!"
"Having moved from Las Vegas, I love both the location and the amenities that the Alexan has to offer. Such an up and coming area! Such cute little startup businesses cropping up. And just the prefect distance from the heart of the city."
"Everyone is so friendly and helpful. I feel like I'm living in a fancy hotel with all the amenities...yet the community is very welcoming. Had an issue with my washer and it got fixed right away. Loving living here!"
"I am obsessed with this community and I love how many cute doggos there are!! I love being able to feel safe in my home but also be around people who want to have community! This apartment is beautiful also!"
"Really great so far. Staff is very helpful and, amenities are nice, and the rooms are exactly what I was looking for. Locations is decent: most useful locations around only a short walk, but hopefully the immediate surrounding area picks up to the north."
"Love it! Everyone has been so nice! The move in was nice and easygoing . Hayley has been the best! Super nice and professional! Its a little hard to still find some of the amenities but it has been great!"
"All around great! Awesome community events and lots of care to keep everyone safe during COVID. The community events have definitely helped break up the monotony of these difficult times while still maintaining proper social distancing."
"Great place to spend a year. Moving out because of our growing family. Great amenities, good location downtown for young professionals. It's in a location with several homeless facilities and the part of town is a little more rundown."
"In love with Alexan! Friendly neighbors and excellent front office staff and an incomparable hospitality. Art from leasing did a wonderful job in relocating us from New York to Denver and the apartment was a perfect serenity the minute we came home. Thank you Art for organizing everything from moving in to getting everything settled! We are so happy to have chosen this apartment!"
"Great community to reside! Top notch amenities and top of the line appliances and smart features in apartment. Not to forget the management and maintenance team doing a great job keeping the entire building clean and making a very comfortable environment to live."
"The team here really takes care of the residents! I needed something fixed and put in a request. Within 24 hours, Justin came in for a repair. He's the best! So friendly and knowledgeable, as is the rest of the staff here."
"It's only my second day here. The residents I've met are nice and the management is very accommodating. However I was wondering why I was sneezing nonstop for a while. I noticed there's an excessive amount of animal hair that I'm tracking from the hallways to the inside of my apartment. A more frequent vacuuming in the hallways might help?"
"Love the staff and how clean the building is kept. Hannah is a rock star and always so friendly and knowledgeable. . We need to keep an eye out for the homeless. They are migrating closer to us again."
"Amenities, maintenance, staff, floor plans are excellent... but the amount of noise that can be heard above & below apartments can outweigh all this. Simple walking or opening/closing windows can be heard from above - shows a lack of quality on building design."
"Absolutely love living at the Alexan on 20th! My boyfriend and I have been here for a little over three months and we couldn't more happier with our decision to call this our home. Love the beautiful flow of our apartment. Along with all the amenities the community has to offer. Everything is always clean and the residents and staff are always friendly. Also have been loving all the fun little perks Alexan has been offering to residents lately such as the breakfast burritos and coffee, cocktails, and more!"
"The Alexan has done a great job at responding to COVID by requiring masks throughout the building and keeping common areas clean and safe. The downtown area is a more industrial with homeless facilities not far from the complex; however, the location is ideal for anyone working downtown who likes walking to work."
"So far everything has been beyond my expectations! The staff is super friendly and eager to help me when I had questions. The ameneties are fantastic and I love being in my apartment space! I get a lot of light coming through with the tall windows so that’s a plus as I work from home and need it!😊"
"The apartments are really nice and clean. I also like the key system and that you need it to enter the building and access the elevator. A tour of the amenities would have been nice since I toured my unit virtually. Also, the cleaning of the apartment itself was disappointing especially since I was told it would be getting a deep clean before arrival. There was hair in the bathroom and dryer and lint still in the filter."
"So far everything is great! The only, minor inconvenience is the seal near the door hasn't been effective 100% of the time - leading to a loud hissing sound. Otherwise all the amenities and everything else is perfect."